Welcome to FootyPortal, your premier destination for football ticketing, events, and services. By accessing or using the FootyPortal website and services, you agree to be bound by the terms and conditions outlined below. Please read these terms carefully. If you do not agree with any part of these terms, you must not use our website or services.

1. About FootyPortal

1.1 FootyPortal operates as an intermediary platform, providing users with access to football-related services, including but not limited to:

• Purchasing football match tickets;
• Registering for football events or tournaments;
• Accessing football-related merchandise;
• Viewing football news and content.

1.2 FootyPortal is not an event organizer. We facilitate transactions between users and third-party organizers, sellers, or service providers. All event details, including dates, venues, and ticket availability, are subject to the terms and conditions of the respective third parties.

2. Eligibility and User Responsibilities

2.1 By using FootyPortal, you represent and warrant that you:

• Are at least 18 years old or have parental/guardian consent if under 18;
• Have the legal capacity to enter into binding contracts;
• Will use the website and services in compliance with applicable laws and these terms.

2.2 You agree to:

• Provide accurate, complete, and up-to-date information during account registration or purchases;
• Safeguard your login credentials and notify us immediately of any unauthorized access;
• Refrain from sharing your account details with others.

3. Ticket Purchases and Payments

3.1 Pricing and Availability

• All prices displayed on FootyPortal are inclusive of applicable taxes, unless stated otherwise.
• Prices and availability of tickets are subject to change without notice, and tickets are sold on a first-come, first-served basis.

3.2 Order Confirmation

• Your order is only confirmed once payment is successfully processed and a confirmation email is issued.
• If there is an error in pricing or availability after purchase, we reserve the right to cancel the order and provide a refund.

3.3 Payment Methods

• Payments must be made using authorized payment methods as listed on our website.
• You are responsible for any transaction fees or charges imposed by your bank or payment provider.

4. Delivery of Tickets and Services

4.1 Electronic Tickets

• Tickets may be delivered electronically to the email address provided at the time of purchase. Ensure your contact information is accurate and up-to-date.

4.2 Physical Tickets

• For events requiring physical tickets, delivery times and methods will be communicated at checkout. FootyPortal is not responsible for delays caused by postal services or incorrect delivery details provided by the user.

4.3 Lost or Stolen Tickets

• FootyPortal is not liable for lost, stolen, or damaged tickets once delivered. Replacement tickets are subject to the event organizer’s discretion.

5. Event Cancellations, Rescheduling, and Refunds

5.1 Cancellations or Rescheduling by Event Organizers

• If an event is canceled or rescheduled, FootyPortal will make reasonable efforts to inform you of the changes.
• Refunds or ticket exchanges will be subject to the event organizer’s policies. FootyPortal cannot guarantee a refund if the organizer does not offer one.

5.2 User-Initiated Cancellations

• Purchases made through FootyPortal are generally non-refundable unless explicitly stated during the booking process.

6. User Conduct

6.1 Prohibited Activities

• Reselling tickets purchased through FootyPortal for profit is strictly prohibited.
• Misusing the platform for fraudulent, illegal, or unauthorized purposes is not allowed.
• Attempting to interfere with the website’s functionality, including hacking or introducing malicious software, is strictly prohibited.

6.2 Consequences

• Violation of these terms may result in account suspension, legal action, or other remedies available to FootyPortal.

7. Intellectual Property Rights

7.1 All intellectual property on the FootyPortal platform, including text, graphics, logos, and software, is owned by or licensed to FootyPortal.

7.2 Users may not copy, reproduce, distribute, or use FootyPortal’s intellectual property without prior written consent.

8. Disclaimers and Limitation of Liability

8.1 No Warranty

• FootyPortal does not guarantee the accuracy, reliability, or completeness of event information provided by third-party organizers.
• Services are provided “as is” and “as available” without warranties of any kind.

8.2 Limitation of Liability

• FootyPortal shall not be liable for indirect, incidental, or consequential damages arising from your use of the platform.
• Our maximum liability, if any, is limited to the total amount paid by you for the relevant purchase.

9. Privacy and Data Protection

9.1 By using FootyPortal, you agree to our Privacy Policy, which outlines how we collect, store, and process your personal data.

9.2 We take reasonable measures to protect your data but cannot guarantee complete security against cyber threats.

10. Amendments to Terms

10.1 FootyPortal reserves the right to update or modify these Terms and Conditions at any time without prior notice.

10.2 Continued use of the platform after changes are posted constitutes your acceptance of the updated terms.

11. Governing Law and Dispute Resolution

11.1 These Terms and Conditions are governed by the laws of the UK Government.

11.2 Any disputes arising from these terms will be resolved exclusively in the courts of the UK Government.

12. Contact Us

If you have questions or concerns regarding these Terms and Conditions, please contact us at:

FootyPortal Support

support@fanpoint.co.uk